Responsible gambling

We understand that gambling can be a fun and entertaining activity, but it's essential to maintain healthy habits and control your spending. At NeoCasino, we're committed to providing a safe and responsible gaming environment for all our players.

Self-Exclusion and Cooling Periods

If you feel like you need a break from playing or want to avoid specific games, we offer self-exclusion periods of 6 months minimum. This feature is irreversible, so please think carefully before choosing this option. Additionally, cooling-off periods can be set between 24 hours to 30 days to give you time to reflect on your gaming habits.

Deposit and Loss Limits

We encourage players to set deposit limits daily (A$50-7,500), weekly (A$300-20,000), or monthly (A$1,000-50,000) via their account. You can also establish loss limits for cash losses within 24 hours to 30 days.

Reality Checks and Session Reminders

We provide auto-pop notifications with balance and session time reminders after 1 hour to help you maintain a healthy gaming experience.

Additional Responsible Gambling Tools

• Time-outs: Take breaks from playing by setting self-imposed time-outs between 24 hours to 30 days.
• Session Reminders: Get alerts after 30/60/90 minutes of play.
• Reality Check: Receive auto-pop notifications with balance/session time reminders.

Support Organizations and Responsible Gambling Standards

NeoCasino partners with reputable organizations that support responsible gambling practices. Some of these include:

• Gamblers Anonymous (International)
• GamCare (UK-based resources available)
• BeGambleAware.org

We prioritize transparency and compliance with responsible gambling regulations. However, our Anjouan license does not supersede Australian state laws, and players remain subject to the Interactive Gambling Act 2001 (NSW, VIC, QLD).